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| How are we doing? | |
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| Please tell us how we're doing. | |
 1) What is your most recent transaction number? (e.g. I-12345 or S-12345) | |
| 2) How likely is it that you would recommend us to a friend or colleague? | |
| 3) What is the most important reason for the score you gave? | |
| 4) What is the most important improvement we could make that would move you to rate us closer to a 10? | |